While we inspect every order before it leaves our warehouse mistake do happen. We have managed to make returns simple for our clients.
If we ship you the wrong items, we will send you a return label (Free of charge) for you to return the incorrect items, Once we receive those items back in our warehouse, we will ship you the correct items. Please be aware that we can’t ship items to you unless we have receive the incorrect items.
If you order the incorrect items, you will have to ship those items back to us, (At customer expense) once those items are receive in our warehouse and inspected, we will ship you the correct items.
If you receive the items you ordered and you are just not satisfied with their quality, you are responsible for shipping those items back to us. If you want a replacement we can ship those once we receive the other items back. If you would like a refund, we will issue a refund for the items only. Consumed goods or Opened Items can not be refunded.
Closeout Items are closeout items which means they can’t be returned for a refund. All Sales on Closeout items are final.
Please note that we do not issue refunds for shipping charges and returns/exchange should be within 30 days of purchase date.